1. Introduction
Satu Solusi Consultancy ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as well as other relevant privacy laws.
 

2. Information We Collect
We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and business information.

• Professional Information: Job title, company, and industry.

• Usage Data: Information on how you interact with our website, emails, or services.

• Technical Data: IP address, browser type, and device information.
   

3. How We Use Your Information
We use your personal data for the following purposes:

• Service Delivery: To provide our consulting services and fulfill contractual obligations.

• Communication: To respond to inquiries, provide support, and send important updates.

• Marketing: To send relevant news, offers, and information (with your consent, where required by law).

• Compliance: To comply with legal obligations and resolve disputes.
   

4. Legal Basis for Processing
We process personal data on the following legal bases:

• Consent: When you provide consent for marketing communications.

• Contractual Necessity: To deliver services you have requested.

• Legitimate Interests: To improve our services and operate our business.

• Legal Compliance: To meet our legal and regulatory obligations.
   

5. Data Sharing and Disclosure
We do not sell or share personal data with third parties for marketing purposes. We may share information with trusted service providers (e.g., cloud storage, IT services) to support our operations, under strict confidentiality agreements.

6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs).

7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights
Depending on your location, you have rights under the GDPR and CCPA, including:

• Access: Request access to your personal data.

• Correction: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal data.

• Objection: Object to processing of your personal data.

• Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us at [Insert Contact Email].

9. Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance user experience, analyze usage, and support marketing. You can control cookie preferences via your browser settings.

10. Security Measures
We employ appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

11. Changes to this Privacy Policy
We may update this Privacy Policy as needed to reflect changes in our business, legal requirements, or industry best practices. Updates will be posted on our website with a new effective date.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@satusolusiconsultancy.com 
 

By using our services, you acknowledge and agree to this Privacy Policy.